ICONOS FINALES-TRAZADOS

How to act in case of a claim?

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A claim covered by the insurance policy has occurred in your company...

How to act in case of a claim?

In cases like this, the policyholder or the insured (in this case, your company) must act diligently and comply with the following obligations:

  • Report the claim to the insurance company within a maximum period of seven days from the moment the claim was known (unless a longer period is indicated in the policy). This communication must be made through a means that allows proof of it (for example, by certified mail, email with acknowledgment of receipt, electronically through the private or client area, etc.). However, if it is proven that the insurance company had knowledge of the claim through another means, this non-compliance will have no consequences.
  • Provide all available information about the circumstances and consequences of the claim.
  • Take the necessary measures and use the means at your disposal to minimize the damages. For example, if it is water damage, close the water valves and protect potentially dangerous elements (such as plugged-in appliances) and anything that could be damaged by water. In addition, the expenses (unless they are disproportionate) will be covered by the insurance.

If these obligations are not met, the insured will be liable to the insurance company for the damages and losses caused. Therefore, the insurance company may not compensate for the full extent of the damages or even refuse to pay any compensation.

 

We can assist you in processing the claim notification, as well as with the rest of the procedures you must carry out with your insurance company, to claim the corresponding compensation, including through legal means.

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DATA PROTECTION INFORMATION

Controller

ECONOMIC BUSINESS SYSTEMS CONSULTING, S.L.

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Management of and contact with users; The data requested through the contact form, sent by email or provided by telephone published on our website will be used to answer your enquiry and to send you information about our organisation and services. The consequences of not providing us with this data will be the impossibility of contacting you and providing a response to your request. You have the right to receive a response to any question, enquiry or clarification arising from this form or from the other means of contact published on the corporate website, by calling us, sending us an email or visiting our premises.

Legal basis

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We do not transfer your data to anyone, but we may allow its processing by third parties solely for technical, legal and/or service-provision reasons.

International transfers

There is no provision to carry out international transfers of your personal data

Rights & more info

the email nfernandez@ebserco.com or at our premises located at Calle Sant Pelegri, 109, 25300 Tàrrega (Lleida) Spain.

You can access the legal notice and the full information here

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